In the rare case that a refund is requested, it will be honored within 7 days.  We will refund all monies paid, less shipping charges, when requested, provided that the request is made in writing and within 7 days of the receipt of the purchase.  Refunds are made by personal check to the Credit Card Holder.  If an item is broken, damaged or not satisfactory, we will replace or refund the item, at our discretion. Our goal is to keep our customers happy, and therefore will examine each request for refund or adjustment on a case-by-case basis. We cannot refund shipping charges in any case, and items which are returned to us must be sent at the customer's expense. We will not accept merchandise for refund without prior approval. To obtain such approval, customers must call or write to us and explain the reasons for the requested refund. We will then provide a return authorization number which must be placed clearly on the outside of the box or envelope and in writing within the box along with the item(s). We reserve the right to dispute chargebacks.  International Refunds may be in the form of a merchandise credit which may be used for future purchases.
For refund questions, damaged or incorrect information or return information, call us at 702-253-9392 or email us at jan@jandacri.com

Miscellaneous:
www.jandacri.com reserves the right to change these Terms of Service at any time at its discretion and to notify users of any such changes solely by changing the above Terms of Service. Your continued visits to this website after the posting of any amended Terms of Service shall constitute your agreement to be bound by any such changes. Your use of this site prior to the time this Terms of Service was posted will be governed according to the Terms of Service that applied at the time of your use.